Personal data processing policy

Personal data processing policy

SG TEXMODA S.A.S., a commercial company identified with Nit 900.418.788-5, as responsible and / or in charge of the processing of personal data, has adopted its Personal Data Treatment Policy, expressed in the following terms:

Glossary

  • Authorization: prior, express and informed consent of the owner to carry out the processing of personal data. Privacy notice: Physical, electronic document or in any other format generated by the Manager that is made available to the Owner of his personal data. In the privacy notice, the owner is informed of the information regarding the existence of the information processing policies that will be applicable to him, the way to access them and the purpose of the treatment that is intended to be given to personal data; Database: organized set of personal data that is being processed. Query: request of the owner of the data or the persons authorized by it or by law to know the information that rests on it in databases or files. Personal data: any information linked or that may be associated with one or more specific or determinable natural persons. Public data: It is the data qualified as such according to the mandates of the Law or the Political Constitution and that which is not semi-private, private or sensitive. Public, among others, are data related to the marital status of people, their profession or trade, their quality as a merchant or public servant and those that can be obtained without reservation. By their nature, public data can be contained, among others, in public records, public documents, gazettes and official bulletins. Private data: It is the data that due to its intimate or reserved nature is only relevant to the owner. Sensitive data: one that affects the privacy of the owner or whose improper use can generate discrimination. Treatment manager: natural or legal person, public or private, who by herself or in association with others, carries out the processing of personal data on behalf of the person responsible for the treatment. Responsible for treatment: natural or legal person, public or private, who by herself or in association with others, decides on the basis of data and / or the processing of data. Holder: natural person whose personal data is subject to treatment. Treatment: any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion. Transmission: Processing of personal data that involves the communication of the same within (national transmission) or outside Colombia (international transmission) and that aims to carry out a treatment by the Manager on behalf of the Responsible.

OBJECTIVE:

Establish the criteria for the collection, storage, use, circulation and deletion of personal data processed by SG TEXMODA SAS.

ALCANCE:

This policy applies to all personal information registered in the SG TEXMODA SAS databases, who acts as the person responsible for the processing of personal data. 

OBLIGATIONS:

This policy is mandatory and strict compliance for SG TEXMODA SAS. 

RESPONSIBLE FOR TREATMENT 

SG TEXMODA SAS, a legally constituted commercial company, identified with NIT 900.418.788-5 with its main address at Calle 70 74 a 45 in the city of Bogotá, Republic of Colombia. Page www.bemiareducotora.com, Telephone 0314754341 in the city of Bogotá,

TREATMENT AND FINALITY: 

The treatment that SG TEXMODA SAS will carry out with personal information will be as follows: Collection, storage, use, circulation for the following purposes: 

  • Carry out the pertinent steps for the development of the company's corporate purpose in relation to the fulfillment of the object of the contract concluded with the Information Holder.
  • Make invitations to events and offer new products and services, through different means such as: personal visits to clients, telemarketing and the sending of information by physical and electronic means.
  • Manage procedures (requests, complaints, claims).
  • Carry out satisfaction surveys regarding the products and services offered by SG TEXMODA SAS 
  • Provide contact information to the commercial force and / or distribution network, telemarketing, market research and any third party with whom SG TEXMODA SAS has a contractual link for the development of activities of this type (market research and telemarketing, etc.) for the execution of the same.
  • Contact the Owner through telephone means to carry out surveys, studies and / or confirmation of personal data necessary for the execution of the contractual relationship.
  • Contact the Owner through electronic means – SMS or chat to send news related to loyalty or service improvement campaigns.
  • Contact the Owner via email to send statements, account statements or invoices in relation to the obligations derived from the contract concluded between the parties.
  • Providing the information to third parties with the SG TEXMODA SAS has a contractual relationship and it is necessary to deliver it to them for the fulfillment of the contracted object.
  • Socialize organizational policies, programs, results and changes;
  • Inform about changes in our products and / or services

RIGHTS OF HOLDERS: 

As the owner of your personal data you have the right to: 

  1. Free access to the data provided that has been processed
  2.  Know, update and rectify your information against partial, inaccurate, incomplete, fractional, error-inducing data, or those whose treatment is prohibited or has not been authorized. 
  3.  Request proof of the authorization granted.
  4. Present to the Superintendency of Industry and Commerce (SIC) complaints for infractions of the provisions of current regulations.
  5. Revoke the authorization and / or request the deletion of the data, provided there is no legal or contractual duty that prevents it from being eliminated.
  6. Refrain from answering questions about sensitive data. Responses dealing with sensitive data or data on girls and boys and adolescents will be optional.

ATTENTION OF PETITIONS, CONSULTATIONS AND WE CLAIM 

SG TEXMODA SAS has assigned a Management official, responsible for the mail sgtexmoda@miareductora.com, who will be in charge of processing the requests made by you for the exercise of your rights as the owner of personal data.

On the other hand, the function of protecting the security and good management of your personal data is in charge of the Company's Management. 

You can contact in the city of Bogotá CALLE 70-74 at 45 telephone 4754341 and email: sgtexmoda@miareductora.com.

PROCEDURE FOR THE EXERCISE OF THE RIGHT OF HABEAS DATA 

In compliance with the rules on the protection of personal data SG TEXMODA SAS presents the procedure and minimum requirements for the exercise of your rights: 

For the filing and attention of your request we ask you to provide the following information: 

  • Full name and surname
  •  Contact details (Physical and / or electronic address and contact numbers),
  •  Means to receive a response to your request, 
  • Reason (s) / fact (s) that give rise to the claim with a brief description of the right you wish to exercise (know, update, rectify, request proof of the authorization granted, revoke it, delete, access the information) 
  • Signature (if applicable) and identification number. 

The maximum term provided by law to resolve your claim is fifteen (15) business days, counted from the day following the date of your receipt. When it is not possible to attend to the claim within said term, SG TEXMODA SAS will inform the interested party reasons for the delay and the date on which your claim will be dealt with, which in no case may exceed eight (8) business days following the expiration of the first term. 

Once the terms indicated by Law 1581 of 2012 and the other regulations that regulate or complement it have been fulfilled, the Owner who is denied, in whole or in part, the exercise of the rights of access, updating, rectification, suppression and revocation, may bring your case to the attention of the Superintendency of Industry and Commerce –Delegation for the Protection of Personal Data-. 

VALIDITY: 

This Policy for the Treatment of Personal Data applies as of January 1, 2021. 

The databases in which personal data will be registered will be valid equal to the time in which the information is maintained and used for the purposes described in this policy. Once that purpose (s) is fulfilled and as long as there is no legal or contractual duty to retain your information, your data will be removed from our databases.